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LazyLawn Reviews

4.9 Rating 2,019 Reviews

98 %

of reviewers recommend LazyLawn

Company Reviews

Product Reviews

4.9

Based on 2,019 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About LazyLawn:

Established over 35 years, LazyLawn offer an award-winning premium range of luxury artificial grass surfaces, suitable for all the family with a 10 year product warranty on the Professional Collection.

Professionally installed nationwide by the brands Which? Trusted Trader approved licensee network. Also available DIY with free technical support.

Visit Website

Phone:

0800 023 2343

Email:

info@lazylawn.co.uk

Location:

Ironstone Lane, Market Overton Ind. Est, Market Overton
Rutland
LE15 7TP

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LazyLawn 5 star review on 8th April 2024

Krystina Normanton

LazyLawn 5 star review on 8th April 2024

Krystina Normanton

LazyLawn 5 star review on 9th March 2024

LazyLawn 5 star review on 12th October 2023

LazyLawn 5 star review on 12th October 2023

LazyLawn 5 star review on 27th September 2023

LazyLawn 5 star review on 27th September 2023

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had our Astroturf fitted last Thursday and the installers were brilliant. They were extremely helpful and explained everything that they were doing. If I wasn't sure about something then they went out of their way to make sure that I did before doing the work. The four of them were very professional and very hard working, we would definitely recommend them. Our garden looks so much better than it did and our children are loving being able to play in it each evening. A really good job.”

LazyLawn 4 star review on 11th July 2016

(London) - Posted 7 years ago

“We got Lazylawn laid last September at the front and back of the house. We have been delighted with the product; over the winter it was lovely to be able to look out on 'green' grass. At the beginning of the growing season it was great not to have to start cutting and trimming the edges. The only thing we hadn't thought about was that because of the sand sprinkled on the surface, wind blown seeds have germinated, and weed are growing around the edges. Some of them have been easily removed whilst others are a bit more stubborn. However, now know to use Roundup on them! Generally a great product. Thank you”

Posted 7 years ago

“Did exactly what they said they would do. Clean and tidy and a good finish to the work. No complaints.”

Posted 7 years ago

“Very happy with the service and how my lawn looks but took their time to get back to me when chasing for quotes or timings. If that was faster I would have given a very good”

LazyLawn 4 star review on 9th May 2016

Posted 7 years ago

“They've done a very good job and the lawn looks fantastic. The chap for the quote came on time and on schedule, was willing to be competitive on pricing (though this is a very good product, so don't expect rock bottom pricing) and the installation team did everything on time and on schedule. They only missed the five star rating because the installation guy initially was grumpy and started saying lots of things weren't right and was generally complaining about nothing. But as soon as he cheered up, he turned into a nice guy. He later apologised for his initial grumpiness. I guess we all have bad days.”

Posted 8 years ago

Thank you for your comments Xavier. We are glad you are pleased with the result and we will speak with the installer regarding their attitude. As an organisation it is important all of the team are positive and friendly :)

Posted 8 years ago

“My contacts with the two Sean's from Lazy lawn in my Buccks Berks area was a bit hiit and miss...but both gents extremely helpful and polite....but gave me no idea of huge operation with lorry/van in my small close!....anyway worked out fine ...as the guys did an excellent job...took ages for accounts dept to bill me!!”

Posted 8 years ago

“Very good customer service Molly who answered all our questions was polite and very informative my only complaint is the price of the postage but again Molly helped us out. The artificial turf we received was just what we wanted and looks great”

Posted 8 years ago

“I used the artificial lawn for my wife's grave,after laying & cutting it it was an outstanding picture & done the family proud.Thank very Much. Mr Roy M Edwards.”

Posted 8 years ago

“I like the quality of the product . I ordered funky passion red. Think this is more burgundy in colour . should have asked ask for a sample that's my fault. But getting to like more now. I did not have to contact you about delivery I think it would have been nice to have been offered date. I did your terms and condition's but needed to make arrangements for someone to be at the address. If ordered I would make sure I ordered it knowing how quick you wanted sent out. I am pleased with the effect. And would order again if needed but would get samples of the colours next time. Yours sincerely Ginette”

Posted 8 years ago

“Arrived on day stated, well packed and secured,more than pleased with product”

Posted 8 years ago

“We had a really good experience when coming to see the ground and later laying the grass for our very small back garden. 2 months on we have plants in and it's all looking great but we have some ?bugs?? Not sure what they are but they are tiny and jump - like fleas so would really appreciate any advise from the experts re what to do. Thanks Sheena”

Posted 9 years ago

Dear Sheena, Thank you for your positive review and feedback. Ref the bugs, it is not something we have heard before. A member of our team will contact you for more information so we can try and advise further. Best wishes.

Posted 9 years ago

“Beautifully installed. The grass is unfortunately too light green for my liking so it doesn't look "natural" but it is very comfortable and our kids and dog love it! The process was very easy. They came to look at our garden. Quoted us right then and there. Our lawn was installed 2 weeks later. Best price on the market. I would strongly recommend lazy lawn!”

Posted 9 years ago

“The artificial grass is great for my promo table. Only negative feedback was didn't get the grass until Monday when I ordered it to be delivered for the Friday and I wasn't informed that the driver was stuck in traffic and unable to deliver it that day. Other than that, the staff were helpful on the Monday by informing me what had happened and that it would definitely be delivered on the Monday. Great product though and easy to purchase to my requirements online.”

Posted 9 years ago

“These look like they will deliver the required surface to be able to play off of. However at this stage they remain untested”

Posted 9 years ago

“Very pleased with the product. Instulation went smoothly and on time. Very small issue about tidying up after...but nothing significant.”

Posted 9 years ago

“I made the order by 10am”

Posted 9 years ago

“I made the order by 10am”

Posted 9 years ago

“I made the order by 10am and was later tol”

Posted 9 years ago

“I made the order by 10am and was later told that th”

Posted 9 years ago

“I made the order by 10am on the Monday only to be told that my order would not be delivered until the Wednesday. Whilst the grass delivered was just as advertised and has transformed my garden I would not recommend relying on next day delivery as marketed.”

Posted 9 years ago

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LazyLawn is rated 4.9 based on 2,019 reviews