Hi, we were worried about going from real lawn to astroturf, but with 2 dogs and a sloping lawn, we had no choice. It was getting impossible to keep looking good. The communication from start to finish from the Lazylawn guys was great, no problems there. The install was booked and three guys arrived early and started on the messy back lawn. They were very professional and friendly, I could tell they were a team as they measured and discussed options before getting stuck in. I only had one concern, the new patio had just been finished and it cost a lot, I asked them to be careful and they were ok with that request. I then had to go to work, but my wife was working from home that day and let me know later how things went. The guys protected the patio and carried the wheelbarrows of mot down the steps all day. When I got home, there was a beautiful new lawn waiting. It looked great, and still does a month on. The guys never left any signs of landscapers being on site, after all the muck they shifted, the clean up was just great. Nothing left for me to do. I waited a month before writing the review to see how we got on with the lawn. My two dogs have no issues, they play and fight and run, never even noticing it's not real. They sleep out there under the sun, no problems at all. It's a lot easier to pick up dog poos, and easy to clean the grass too. I pick up leaves and it's easy to make it look good. Good job, and I'd recommend the company and the product.