Fantastic product (artificial turf) expertly installed. These guys are really busy as they are the best in what they do. Do not worry about delays in communication, I promise you it is worth the wait - delays are only because they are in high demand and do not start the next job until the previous job has been completed to satisfaction. We spent quite a bit of money getting front and rear garden fully re-turfed with artificial turf. It is truly amazing and we have had positive comments also from neighbours and family. We have no regrets at all. Really worth the money. If you want artificial turf, I recommend these guys.