We found both the young lady who visited to establish our requirements and the men who installed the resulting artificial grass excellent. The job was started on time and finished the same day. All resulting waste was removed and the site left immaculate. The one very minor problem has been a short length of the join between the two sections of the right hand lawn as seen in picture is slightly visible you would have to stop a galloping horse to see. When contacted the young lady offered to come and see it but I didn't feel it was so bad that it merited a 60 mile round trip as it looks OK.