contacted lazylawn after a local firm had spent a great deal of time trashing everyone who did grass . i found the customer service excellent very friendly and helpful my thanx to kyle . the grass was ordered and that day and delivered to scotland very quickly the delivery system as i have seen mentioned in other reviews is not perfect for diy customers but i have to say the driver was brilliant and to be commended he assisted myself and my son to get the grass into the garden from van and it was by no means a small roll of grass if doing this diy ensure you follow the advice and have a few people to assist at delivery the quality of the grass is as advertised and i do not hesitate recommending lazy lawn and if required i will do so again in the future . well done folks