LazyLawn Reviews

4.9 Rating 2,061 Reviews

98 %

of reviewers recommend LazyLawn

4.9

Based on 2,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About LazyLawn:

Established over 35 years, LazyLawn offer an award-winning premium range of luxury artificial grass surfaces, suitable for all the family with a 10 year product warranty on the Professional Collection.

Professionally installed nationwide by the brands Which? Trusted Trader approved licensee network. Also available DIY with free technical support.

Visit Website

Phone:

0800 023 2343

Email:

info@lazylawn.co.uk

Location:

Ironstone Lane, Market Overton Ind. Est, Market Overton
Rutland
LE15 7TP

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LazyLawn 5 star review on 5th October 2024

782

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An absolute amazing job, the team arrived on time and worked extremely hard. The finished result was beyond our expectations. The team were professional and polite. Thank you very much !”

Helpful Report

(West Midlands) - Posted 3 years ago

“Good delivery. And great grass at a reasonable price”

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Posted 3 years ago

“We are really pleased with our lazy lawn, from ordering to delivery, to installation - we did this ourselves - it looks amazing!! Wish we had done it earlier!”

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Posted 3 years ago

“Good quality item, but dellivery system not customer friendly enough”

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Posted 3 years ago

“Exactly as advertised, great quality artificial grass”

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Posted 3 years ago

“Lazy Lawn Derbyshire were exceptional from the start. Amanda was extremely helpful and the team who installed did a fab job! We absolutely love the end result and would highly recommend!”

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(Derbyshire) - Posted 3 years ago

“We found the search for artificial grass a little daunting until Trevor came around and explained everything. He made it simple and helped us choose the perfect grass type. We engaged Lazy Lawn and they have literally just finished. These guys have seriously grafted all day and have shown an unequalled professionalism. They clearly love what they do and it shows in the end result. Absolutely fantastic job!!! I cannot recommend them highly enough. Thanks Lazy Lawn we love what you have done”

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Posted 3 years ago

“Excellent service and amazing job done, Dan and the 2 young men were great,Nic couldn’t fault anything. I highly recommend them”

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Posted 3 years ago

“Very pleased with the quality of the product. Easy to cut and lay. Well packaged.”

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Posted 3 years ago

“The item I purchased was good value for money, It was recieved within the delivery time quoted, so all in all very satifactory.”

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Posted 3 years ago

“We love our new lawn, installed by Lazy Lawns West Midlands. From quote to completion we were very impressed with the service and work carried out. We would certainly recommend this company. Our dog is very happy too!”

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(West Midlands) - Posted 3 years ago

“Trevor and Sam did a fantastic job. They turfed my side lawn in a day as promised to a high standard. I am really pleased with the work they did and couldn’t recommend them enough. Overall a great and hassle free service from Trevor and LazyLawn Lancashire.”

Helpful Report

(Lancashire) - Posted 3 years ago

“The Wonder Yarn 36mm feels thick and is very pleasant to walk on. It has a nice appearance although the blades are all a similar shade so overall it lacks the natural appearance of some other high end artificial lawns. Service-wise Lazy Lawn were a disappointment. We were told delivery would be approx 5 days, after 4 days I received notification that my order had been processed and delivery would be a further 5 days. We contacted lazy lawn to check in and they said that they are extremely busy. This is understandable considering Covid but we were reminded about 5 times by the agent how busy they were and this felt like poor customer service. The agent then also told us he hadn’t actually processed our order until 4 days after we placed it and paid for it. We were also promised a call back and an inquiry into our order, which never came so we had to call back a few days later. Unfortunately we were let down by our landscapers and were hoping to have our grass refitted by a lazy lawn professional. When we contacted the local approved installer we were told they had no interest in ‘fixing a pigs ear’. When we contacted lazy lawn to share our experience, we spoke to a very friendly agent who said that they would try to help us find a solution. However after providing further requested details, we again never received a response to this day. Good quality product, poor customer service and shocking contractors.”

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Posted 3 years ago

“lovely grass, delivered quickly”

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Posted 3 years ago

“Service and product very good. The one thing I didn't like was the extremly long email I received after id ordered and paid ,lists of rules about sending the product back etc ,was not a friendly email ,think it was written by some one who used to work for the inland revenue sending out tax demands ,change the tone of that email please”

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Posted 3 years ago

“Informative site - easy to order and delivery was as stated, communication good. Very happy with my purchase.”

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Posted 3 years ago

“Good quality and very reasonable price! The service was easy, quick and helpful! Thank you”

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Posted 3 years ago

“Very helpful staff and product arrived on time and well packaged. Looks really good down "Lazy Sovereign XQ2" Picture attached. That pleased with product and service we have ordered " Lazy Trinity " for our side lawn.”

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Posted 3 years ago

“A joy to deal with, great communication, brilliant product and instructions combined with the best delivery driver of all time, a potential worlds strongest man competitor (carried me and the roll of grass into the garden). I have spent a lifetime in precision engineering so the approach by Lazylawn to solving fitting issues, providing superb well documented instructions to my mind mirrors the product, in short if you want the very best, look no further.”

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Posted 3 years ago

“A very big thank you to Amanda and Haydn from Lazylawn Derbyshire, our rear garden now looks fantastic. From start to finish we have been very impressed with the whole team, they were all so professional, efficient and helpful. Highly recommended.”

Helpful Report

(Derbyshire) - Posted 3 years ago

LazyLawn is rated 4.9 based on 2,061 reviews