LazyLawn Reviews

4.9 Rating 2,061 Reviews

98 %

of reviewers recommend LazyLawn

4.9

Based on 2,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About LazyLawn:

Established over 35 years, LazyLawn offer an award-winning premium range of luxury artificial grass surfaces, suitable for all the family with a 10 year product warranty on the Professional Collection.

Professionally installed nationwide by the brands Which? Trusted Trader approved licensee network. Also available DIY with free technical support.

Visit Website

Phone:

0800 023 2343

Email:

info@lazylawn.co.uk

Location:

Ironstone Lane, Market Overton Ind. Est, Market Overton
Rutland
LE15 7TP

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LazyLawn 5 star review on 5th October 2024

782

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would suggest when laying the sand that u must use a spreader. I did a couple of metres by spreading with a spade and could not get rid of the lumps. I used a 37mm grass, in hindsight I would use a shorter one (22mm?) as there is less resistance when walking on it. I did a lot of research, and on balance found this the best product. Overall, very impressed. Rod/Orpington”

Helpful Report

Posted 11 years ago

“The grass is an excellent quality and actually looks like mown grass, everyone admires it. Minor niggle, they spelt my name wrong, and even though I informed them of this, they still sent this email with the name spelt wrong. So, after sales service, isn't that hot.”

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Posted 11 years ago

“Grass is great, service would have been good if the correct size had of been delivered , causing less expense for time & fitting. No response or compensation from Evergreen for the extra expenses incurred.”

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Posted 11 years ago

“Having used Evergreen a few times I feel best placed to say, "Excellent Service, delivery and product".”

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Posted 11 years ago

“Great excellent service 5 stars”

Helpful Report

Posted 11 years ago

“Product itself was great, has been down now a couple of months with no problems and looks very good, literature on how to lay the product was very comprehensive and the customer service from your staff was good. Delivery however was very very poor, not only was it delivered two days later than it was promised,I personally had to spend some time chasing up the package, it is not acceptable to blame geography for this (Peterhead, Scotland) as I paid £60 for the privelige”

Helpful Report

Posted 11 years ago

“An excellent product, delivered by a very professional and helpful company. The result looks amazing in sun, rain and frost. Thank you.”

Helpful Report

Posted 11 years ago

“Sir/Madam When I purchased from you for overseas use and export I informed your staff of my intention and made it clear. I was reassured that once the order arrives abroad and I produce an overseas receipt then VAT will be reimbursed. However, when I tried, the person to whom I was referred to, Ms Sally Footitt, has refused to refund the VAT owed to me. My correspondence with Sally was in March of this year. Kind regards and I await your response. Shafiq Harris”

Helpful Report

Posted 11 years ago

“Quick and easy to order. Any concerns I was contacted to discuss the delivery of goods. Excellent Service. Many Thanks,”

Helpful Report

Posted 11 years ago

“Material looks good, wears well and tolerates everything the Mediterranean climate throws at it.”

Helpful Report

Posted 11 years ago

“more expensive that I would like, but cannot fault the quality of the lawn or the customer service i received. Dallan knows his stuff and was very helpful.”

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Posted 11 years ago

“Superb service!!”

Helpful Report

Posted 11 years ago

“I've had the artificial grass on my windy, sunny roof for over a year now and it still looks great. Easy to maintaing. Nice underfoot too. Very pleased.”

Helpful Report

Posted 11 years ago

“We received very sensible advice, with quick replies to emails, and safe delivery. The product has been fine during its first year in our back garden.”

Helpful Report

Posted 11 years ago

“This was the 1st "astroturf" lawn my garden chap had ever fitted - and it went down like a dream! We get lots of praise for the way it looks and acts and many of my wife's customers (she grooms dogs) have installed a similar lawn since! One little drawback - if you have lots of dogs they do pee on the lawn (that is what it's there for) but in the warm dry weather it starts to pong a bit so we found a product called Pet Whiff Off which we apply once a fortnight and it keeps the pong at bay. Now it has rained a few times the problem has disappeared and yes, I did water the lawn regularly in hot weather which is why I only needed to add the pong remover once a fortnight - it would have been every 4 or 5 days otherwise! But we love the lawn to bits!”

Helpful Report

Posted 11 years ago

“Very impressed with speedy and efficient service from Evergreen. I phoned on Wednesday enquiring about a buying more of a product I purchased nearly 2 years ago. I wanted to purchase more of the same product but couldn't remember the name.The lady who took my call was able to look up the previous order and identify the product by name. She said that it had been discontinued but was sure there would be some left. My order arrived first thing on the Friday morning. An excellent, helpful company!”

Helpful Report

Posted 11 years ago

“Installation team were great. That cannot be said of their customer service dept, very slow at answering emails and we were promised a welcome pack that has never turned up!”

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Posted 11 years ago

“good service del on time good product got it for my snake tank i have washed it a lot of times still fine,so i think it would do fine outside”

Helpful Report

Posted 11 years ago

“I ordered because it said on the website that it was next day delivery. I ordered early in the morning only to then be told it was the following day delivery and not next day. The delivery costs were very high and also the prices were misleading as they excluded VAT. I was not offered any compensation for the way I was misled and will never recommend them.”

Helpful Report

Posted 11 years ago

“very good product, delivered quickly with no fuss, we originally ordered 4m wide lawn, then realised we wouldn't be able to handle the sheer size and weight of the product, so changed the order and had more joins, but worked out over £280 cheaper.The other confusion was the DIY instructions were not ideal, and when speaking to the boss of Evergreen, he said that they install it differently to how its shown on the diy instruction, and even the preparation of the sub base is different. But overall very pleased with how it looks.”

Helpful Report

Posted 11 years ago

LazyLawn is rated 4.9 based on 2,061 reviews