LazyLawn Reviews

4.9 Rating 2,021 Reviews

98 %

of reviewers recommend LazyLawn

4.9

Based on 2,021 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About LazyLawn:

Established over 35 years, LazyLawn offer an award-winning premium range of luxury artificial grass surfaces, suitable for all the family with a 10 year product warranty on the Professional Collection.

Professionally installed nationwide by the brands Which? Trusted Trader approved licensee network. Also available DIY with free technical support.

Visit Website

Phone:

0800 023 2343

Email:

info@lazylawn.co.uk

Location:

Ironstone Lane, Market Overton Ind. Est, Market Overton
Rutland
LE15 7TP

Write Your review

Tell us how LazyLawn made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LazyLawn 5 star review on 8th April 2024

769

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only thing I can say is it would be a perfect service if you courier company would provide text messages to provide more accurate time slots instead of any where between 8am and 5pm. Very difficult to stay in all day.”

Helpful Report

Posted 9 years ago

“Very good service although it sounds difficult to resend items we don't need. They keep 25% of the value of the good, plus fees to resend it by post, it's better for me to keep it even though I won't use it or it's gonna cost me more... I won't order with this company anymore just because of that... We should be free to send back an unopened good if we don't need it withtout any charge.”

Helpful Report

Posted 9 years ago

“Very pleased with lawn and work was completed in a very professional manner unfortunately there is a weave fault and it has to be relaid”

Helpful Report

Posted 9 years ago

“Very good had a little prop lam with order and they sorted out veary quickly thank you”

Helpful Report

Posted 10 years ago

“Good sensible price.”

Helpful Report

Posted 10 years ago

“Product itself was great, has been down now a couple of months with no problems and looks very good, literature on how to lay the product was very comprehensive and the customer service from your staff was good. Delivery however was very very poor, not only was it delivered two days later than it was promised,I personally had to spend some time chasing up the package, it is not acceptable to blame geography for this (Peterhead, Scotland) as I paid £60 for the privelige”

Helpful Report

Posted 10 years ago

“This was the 1st "astroturf" lawn my garden chap had ever fitted - and it went down like a dream! We get lots of praise for the way it looks and acts and many of my wife's customers (she grooms dogs) have installed a similar lawn since! One little drawback - if you have lots of dogs they do pee on the lawn (that is what it's there for) but in the warm dry weather it starts to pong a bit so we found a product called Pet Whiff Off which we apply once a fortnight and it keeps the pong at bay. Now it has rained a few times the problem has disappeared and yes, I did water the lawn regularly in hot weather which is why I only needed to add the pong remover once a fortnight - it would have been every 4 or 5 days otherwise! But we love the lawn to bits!”

Helpful Report

Posted 10 years ago

“very good product, delivered quickly with no fuss, we originally ordered 4m wide lawn, then realised we wouldn't be able to handle the sheer size and weight of the product, so changed the order and had more joins, but worked out over £280 cheaper.The other confusion was the DIY instructions were not ideal, and when speaking to the boss of Evergreen, he said that they install it differently to how its shown on the diy instruction, and even the preparation of the sub base is different. But overall very pleased with how it looks.”

Helpful Report

Posted 10 years ago

“Excellent results with patch seeding,less successful with general seeding in shady position although area not ideally prepared.Overall pleased with product”

Helpful Report

Posted 10 years ago

“So far...so good! We love the way it looks and feels. It was easy to lay but we were laying on a hard surface which made things easier I think. If I were having it put in place of an existing lawn I would get them to fit it. It's been down for about 2 months and looks great. I hope it looks as good in a couple of years time. Only time will tell.”

Helpful Report

Posted 10 years ago

“We were disappointed not to get our order next day having ordered before 12 - however we were cutting it fine at 5 minutes to 12. Maybe the cut-off time should be earlier? Your helpful staff did contact me to check I'd ordered what I needed (she'd spotted an odd mixture of goods on the order) and also helped me correct an incorrect item, for which I was very grateful.”

Helpful Report

Posted 10 years ago

“A good product - just what we wanted!”

Helpful Report

Posted 10 years ago

LazyLawn is rated 4.9 based on 2,021 reviews