LazyLawn Reviews

4.9 Rating 2,091 Reviews

98 %

of reviewers recommend LazyLawn

4.9

Based on 2,091 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About LazyLawn:

Established over 40 years, LazyLawn offer an award-winning premium range of luxury artificial grass surfaces, suitable for all the family with a 10 year product warranty on the Professional Collection.

Professionally installed nationwide by the brands Which? Trusted Trader approved licensee network. Also available DIY with free technical support.

Visit Website

Phone:

0800 023 2343

Email:

info@lazylawn.co.uk

Location:

Ironstone Lane, Market Overton Ind. Est, Market Overton
Rutland
LE15 7TP

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LazyLawn 5 star review on 29th April 2025

Rose Boaler

LazyLawn 5 star review on 20th April 2025

Steve

LazyLawn 5 star review on 15th April 2025

Mike And Claire

LazyLawn 5 star review on 2nd April 2025

Elizabeth Mee

795

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So so pleased the three guys done our lawn in just a day really nice guys thank you soooo much am really really pleased with the outvonr”

Helpful Report

Posted 1 year ago

“Excellent service from the initial survey through to the day of install. Couple of issues on site for the installers with new decking installed but nothing that the team couldn’t resolve. The installers were excellent on the day and I highly recommend anyone wanting to use lazy lawn massive thank you can honestly say the grass was much better than expected.”

Helpful Report

Posted 1 year ago

“Peter and his team were excellent, very professional and turned our vision into reality. It's made a massive improvement to our outdoor space. Highly recommend lazy lawn.”

Helpful Report

Posted 1 year ago

“Brilliant service from the beginning. Nothing was too much trouble. Peter came out a couple of times to show samples to make sure we were sure on our selection. The day of installation was very smooth running, quick, efficient and a perfect job. Really happy with the end result amazing job. The guys cleaned up afterwards leaving the garden like new!!”

Helpful Report

Posted 1 year ago

“Superb service by Amanda, Haydn, Byron and Arhune. They worked all day in the rain and made it immaculate and tidy afterwards. I would recommend Lazylawn Derbyshire to anyone who wants an excellent job done by such nice and professional people.”

Helpful Report

Posted 1 year ago

“I wanted to be delighted as we have used this company in the past however service was very mixed. Initial enquiries to help with choices met with no response and only automated messages. We bought grass only for a small garden. Once I had ordered the communication arranging delivery was excellent. On delivery however the driver refused to bring the the grass into the garden and dumped it in an alleyway just off the side of the road where it stayed until I could gather a few people to carry it in- on contacting the company they apologised and told me that they would usually bring a trolley if they couldn't carry the grass which is what I would have expected . The grass itself looks lovely and nicer than many others and hopefully will last as wall as my last lawn. Sadly the piece was a full 10cm short of the ordered length which made fitting it far more awkward than it should have been with a small gap in a corner. Not the end of the world but also not exactly what I paid for. I contacted the company about this but received no reply. I'm sure many people get a much better service - perhaps if you have the lawn fitted they get it right, the product is good and parts of the service are ok but as a return customer I was disappointed”

Helpful Report

(Head Office) - Posted 1 year ago

Thank you for taking the time to leave your feedback and thank you once again for your business and comments relating to the high quality looks of our grass. It is rare to receive mixed feedback like this and naturally we want to see how we can learn from this and improve moving forward for all customers. We apologise if there has been any miscommunication relating to the terms of delivery. Due to insurances, the delivery driver is not covered to move the goods to a back garden or any other location, other than the front of the property. This is stated on the website, the order confirmation and the transport team advise this when booking in the delivery. We also advise that 1-2 people are normally required to be at the delivery address to receive the order, due to the product’s bulky nature, weight and size. We have checked and did not receive any correspondence relating to the size of the section. Had this been the case, we could have arranged a replacement piece. We do also note your original enquiry on 27/03 was for a 7m section, and a 6.5m section was ordered on 14/04. We cannot offer further comment to the claim without more information and supporting images from the site. Please contact the customer service team on 0800 0232343 or info@lazylawn.co.uk and they will be happy to assist you.

Posted 1 year ago

“Excellent service and product. Website clear and easy to use with plenty of information. Kept in touch throughout and contacted on the day shortly before delivery. Very helpful and polite delivery driver. Product easy to cut and lay and looks great.”

Helpful Report

Posted 1 year ago

“We have had our Lazy Lawn down for 8 years. Today after spraying the lawn with weed killer 2 weeks ago the company came today to pressure wash and brush it up and now it looks like new - we are so very very pleased. Thank you very much for providing this service”

Helpful Report

Posted 1 year ago

“Very quick delivery.”

Helpful Report

Posted 1 year ago

“Gemma was so helpful and patient as I changed my design and ideas so many times… it got to the point where I didn’t even have to say my name when I rung! But anyway my project is finished and I am so pleased with it! There was even some left over so I might have to make a footstool!!!!”

LazyLawn 5 star review on 25th April 2024

Helpful Report

Posted 1 year ago

“I made the right choice in choosing lazylawn as a company to do the work ,nice guys, excellent work ,explained what they were doing and advised me ,they cleaned up each day after themselves...well worth investing in professional people...thank you 🙂”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Lazylawn Derbyshire were superb. Haydyn and the team did it all in a day. Made it immaculate and tidy afterwards. I'm so happy with the result”

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Posted 1 year ago

“The team are very professional, hardworking and go above and beyond 💕 I would recommend to everyone thank you again the garden looks amazing 😊”

LazyLawn 5 star review on 4th April 2024

Helpful Report

(North Manchester) - Posted 1 year ago

“John and the team provided an excellent service from initial quote to carrying out the work. The end product is exactly as discussed, and all left neat and tidy on the day. Great job, happy to recommend to friends and neighbours 👍.”

Helpful Report

(Bristol) - Posted 1 year ago

“One of the few sellers of "older style" golf fairway mat. Excellent product, ideal for winter conditions. Fast delivery”

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Posted 1 year ago

“Great golf mats at a good price. I was told a delivery date but they arrived much earlier.”

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Posted 1 year ago

“Wow what a superb quality job, Josh and Chris are a fantastic team, I cannot fault them on their workmanship, they take pride and care in what they provide, if you want an artificial lawn and or resin driveway, do hesitate to contact these guys, you will not be disappointed, just take a look at our before and after photos”

LazyLawn 5 star review on 9th March 2024

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Posted 1 year ago

“5 years ago had my front lawn done, and it still looks brand new, so decided to do the back. Hayden and the team did a great job again, cheers guys.”

Helpful Report

(Derbyshire) - Posted 1 year ago

“We wanted to change the landscape of our garden, creating a seating area along with some artifical grass for playing. We shopped around but my god are we glad we chose Lazy Lawn. Greg was outstanding from quote to finish and he has totally transformed our garden in such a short amount of time. The work carried out is amazing and we now have the garden we wanted. The quality of the lawn is fantastic and the professionalism shown was fantastic. Greg and his team clearly know their stuff. I'm so glad we chose Lazy Lawn and we can't wait to spend time in the garden now without the mess and the hassle of grass. We went with the Extordinaire grass along with a full redesign and landscape. Thank you Greg, we are so grateful for what you have done. Well worth every penny. Couldn't reccomend you more highly.”

Helpful Report

Posted 1 year ago

LazyLawn is rated 4.9 based on 2,091 reviews